Common questions


What kind of clothes should I pack?

We recommend to pack in layers since we can not predict the weather. Comfortable casual clothes are what we recommend for all the attractions that we include. If you prefer to dress up that’s just fine too. We do recommend comfortable walking shoes for the days that we are out touring.


Should I pack my medication in the original bottles?

No, you do not need to bring the original bottles, even when traveling into Canada. Please remember to have all medications with you on touring days.


How often do you stop on traveling days?

We stop every 2-2.5 hours for breaks and meals. This allows you to get up and walk around, purchase beverages and snacks and use the restroom. It is our company policy that everyone gets off the motorcoach on all breaks. *No alcohol beverages allowed on the motorcoaches.


Do your motorcoaches have Wi-Fi and power outlets?

Yes, we have Wi-Fi available in the USA only, free of charge. There are 110 volt outlets at every two sets of seats.


How much walking is involved on the tours?

Each tour and attraction will be different, however, you can do as much or as little walking as you would like.


Do you rotate seats?

Yes, we rotate every morning. The Tour Director will have instructions on how to do this. This gives you the opportunity to meet new people and see different views.


How much luggage am I allowed to take?

Each customer is allowed one suitcase of any size (50lb. limit) and one carry-on. The carry-on can be a backpack, reusable shopping bag or a small carry-on with no wheels. Medical equipment is not considered a carry-on.


Do you offer travel insurance?

Yes, we offer travel insurance through USI Affinity Travel Insurance Services. You go directly through them for your free quote.


Can I bring my walker or wheelchair?

Yes, you are more than welcome to bring a walker or foldable wheelchair. They will be stored in the luggage bay and the driver will retrieve them as needed. If you need to use a wheelchair, we ask that you bring a companion that can assist you. Electric scooters are not permitted.


What is your cancellation policy?

For a full refund, you need to cancel, in writing, 45 days prior to the tour leaving. Any cancellations after the 45 day mark will not be refunded. We do sell Travel Insurance. *Fly-in tours are different.


Is luggage handling included?

Yes, luggage handling is included for your suitcase only. You are responsible for your carry-on and any medical equipment.


How much money should I bring?

The cost of the tour includes the transportation, hotels, some meals and all the attractions that are advertised. You will need money for any shopping and activities you do on your own and for the meals that are not included.

If you have a question not listed here, please ask us.

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